What is Health Family Cover?

Regional Health Cover for individuals & families for in and outpatient. Who is this cover for? The cover is suitable for individuals and families. One of the key benefits of the Health Family Cover is paying for hospitalization expenses including surgeon, physician, theatre, ICU & HDU fees.
What's in it for you?We will provide cover for:
  • Diagnostics and physiotherapy fees, prescribed drugs, dressings, surgical appliances
  • Accommodation costs for parent/guardian accompanying child of 6 years and below
  • En-suite/VIP room of maximum RWF 150,000 in the respective markets
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How do I apply?Below is our application process:
  • Fill in the enrolment form
  • Provision - a copy of ID
  • Sign a contract
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Want to know more about the Health Family Cover?If you want to know more we have answered a question you might have.
  • Exclusions on the cover are the following:

    • Illness claims incurred within the first 28 days of cover unless waived in writing
    • Surgical claims incurred within the first 60 days of cover unless waived in writing
    • Amounts recoverable from other insurances such as RAMA, RSSB, NHIF, GPA , WCA etc.
    • Expenses where material information is withheld or misstated.
    • Benefits not specified in the brochure and policy.
    • Treatment by any other than a certified medical practitioner.
    • Expenses incurred in connection with active participation in riots, civil unrest etc.
    • Self-inflicted injury and attempted suicide.
    • Homeopathy, chiropractic treatment, acupuncture, herbal medicine and treatment
    • Medical costs due to experimental treatment
    • Professional and hazardous sports activities
    • Cosmetic Surgery and cosmetic prescriptions
    • Infertility
    • Alcoholism & conditions related to alcohol intoxication
    • Laser eye surgery for correction of refractive errors
    • Dentures, bridges and crowns
Old Mutual
UAP Insurance Rwanda is a subsidiary of the UAP Old Mutual Group, EA, which is part of Old Mutual Limited (OML) a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 17 countries.
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